Refund Policy

If you are not 100% satisfied with your Lark please reach out to us at explore@playlark.com 

Unfortunately we are not able to provide refunds, returns or exchanges for International orders at this stage. Please get in touch with us if there are any issues with your delivery, or if you have any questions or concerns regarding your products when they arrive. 

 

Our returns and refunds policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. To complete your return, we require a receipt or proof of purchase. It must also be in the original packaging. 

If you believe your product is faulty, please get in touch with us and we will always endeavour to rectify the issue for you. We want you to be 100% happy with your Lark!