Shipping Policy

We ship domestically using USPS and various carriers internationally.

The shipping costs of your package will be calculated at the checkout. The cost of your shipping will depend on the weight of your package, and the distance to travel. All orders within the USA are sent with tracking and these details are emailed to you, once the items are shipped. 

 

Free Standard Shipping is available for orders over $75 within USA only. 


We endeavour to ship your package as soon as possible. Please allow up to 48 hours from purchase for your order to be packed and once it is shipped, an additional 1-10 business days for your order to arrive, depending on your location.

We endeavor to be as environmentally friendly as possible. We would love for you to do the same, by recycling your packaging or even repurposing it if at all possible. 

International Shipping:  We are happy to offer international shipping, and the cost of international shipping ranges from $5 to $95. While delivery times vary greatly depending on location, packages typically take between 10-14 business days. Want faster shipping times? Email us at explore@playlark.com and we can help with that too!

Please Note: Our standard international shipping service is by default USPS First Class International Mail. It's a great, affordable service that is fairly reliable! Unfortunately, USPS does not allow us to inquire about delayed or missing First Class International packages. We've found that in most cases they do eventually arrive, however, so it's perfect if if you aren't in a rush!

***Due to COVID-19, some international orders are taking longer than normal to deliver. While we will do our best to provide updates on the locations and timelines of international packages, depending on the part of the world (and their impact/response to COVID-19), there is the potential of extended delays. Some packages are taking up to 2 months. USPS has said that in some remote places it can take up to 3 months.

If you would like us to ship internationally using a method other than USPS, please leave us a message in your order notes or reach out to us at explore@playlark.com once you have placed your order and we'll be in contact regarding any additional shipping costs if necessary

Customers may be subject to customs fees depending on the country of delivery. These costs are not the responsibility of Lark.